Cash on delivery store for Pakistani sellers
A cash on delivery store takes orders online. The courier collects cash at the door. WebRank builds one with COD fees. It adds order confirmation and courier tracking. Plans start at Rs 5,000 per month. The free trial lasts 3 days.
Quick facts
- COD is the common payment method in Pakistan.
- WebRank adds COD fees and order confirmation.
- Bank transfer details can show at checkout.
- You add tracking numbers and print packing slips.
- Starter costs Rs 5,000 per month.
- Pro costs Rs 7,999 per month.
How a COD order moves through your store
Every COD order follows the same path.
- The buyer picks a product.
- Checkout offers cash on delivery (COD).
- The COD fee is added.
- You confirm the order.
- You assign a courier.
- You add the tracking number.
- The courier delivers and collects cash.
Sample COD order in rupees
| Line | Amount |
|---|---|
| Product | Rs 3,000 |
| Delivery | Rs 200 |
| COD fee | Rs 100 |
| Cash due at the door | Rs 3,300 |
This is a sample only.
| COD setting | What it does |
|---|---|
| COD fee | Adds a charge at checkout |
| Confirmation | Checks the order before dispatch |
| Bank transfer | Shows your account details |
| Discount code | Applies before checkout |
Why COD orders fail in Pakistan
COD gives buyers trust. It also brings risk.
- The buyer may refuse the parcel.
- The phone number may be wrong.
- The address may be incomplete.
- The courier returns the parcel.
This is a return to origin (RTO). RTO costs money.
You pay for the outbound trip. You may pay again for the return.
What does RTO cost a seller? You pay for the outbound trip. You may pay again for the return.
Check your courier contract for exact return charges.
Why sellers lose money on COD
- Ads bring clicks, not always real buyers.
- Meta Ads and TikTok can bring casual buyers.
- Unconfirmed parcels go out and come back.
- Each failed parcel hits your margin.
COD tools included on every plan
COD fees
Set a fee that shows at checkout.
Order confirmation
Confirm each order before dispatch.
Bank transfer
Offer an advance payment option.
Courier tracking
Assign a courier and add the number.
Packing slips
Print slips, also in Urdu.
Dispatch sheet
Print one sheet for the courier.
Abandoned checkouts
See buyers who left at checkout.
WhatsApp notifications
Send order updates and follow-ups.
Courier workflow with TCS, Leopards, Trax and PostEx
Use any courier you trust. Examples: TCS, Leopards, Trax, PostEx, M&P, BlueEx.
| Step | Where it happens |
|---|---|
| Book the parcel | With your courier |
| Assign the courier | In WebRank orders |
| Add the tracking number | In WebRank orders |
| Print the packing slip | In WebRank orders |
| Print the dispatch sheet | In WebRank orders |
Where do I add a tracking number? Assign the courier first. Add the tracking number. Print the slip.
WebRank does not book couriers by API. You book with the courier.
When to ask for bank transfer first
Some orders carry more risk. Ask for advance payment on those.
- Very high value orders.
- Custom or made-to-order items.
- Buyers with past refused parcels.
- Remote cities with high return risk.
Show bank transfer details at checkout. Let the buyer choose.
When should I ask for advance payment? Ask on orders that carry more risk. Show bank transfer details at checkout.
What a cash on delivery store should show
- The total price with delivery.
- The COD fee, if you charge one.
- The expected delivery window.
- Your WhatsApp number for questions.
A checklist to cut returns to origin
| Problem | Fix |
|---|---|
| Wrong phone number | Confirm by call or WhatsApp |
| Incomplete address | Ask for area and landmark |
| Buyer changes mind | Send an order update |
| Surprise delivery fee | Show fees at checkout |
| Slow dispatch | Use the dispatch sheet |
Confirm first. Dispatch second. This order saves courier fees.
What to say in a confirmation message
- Greet the buyer by name.
- Repeat the product and total price.
- Ask them to confirm the address.
- Share the expected delivery window.
- Ask them to reply Yes on WhatsApp.
Use the abandoned checkouts list to follow up. A short WhatsApp message often helps.
How do I follow up abandoned checkouts? Use the abandoned checkouts list. Send a short WhatsApp message.
Who this suits and who it does not
Good fit
- Sellers who take mostly COD orders.
- Clothing, beauty and food sellers.
- Daraz sellers who want their own store.
- Teams who want packing slips in Urdu.
Daraz or your own store?
- Daraz owns the customer relationship.
- Daraz sets the rules and fees.
- Check Seller Center for current documents and fees.
- Your own store gives you your customer list.
Not a good fit
- Stores that need JazzCash or Easypaisa checkout.
- Teams who want courier API booking.
- Sellers who want a mobile app.
How to launch your COD store
- Start the free trial. No card needed.
- Pick a theme in the live preview editor.
- Add products, or import a Shopify CSV.
- Turn on COD and set the fee.
- Add bank transfer details.
- Connect your custom domain.
- Place a test order.
Test before you promote
- Place a COD test order yourself.
- Check the fee and total at checkout.
- Print one packing slip and one dispatch sheet.
- Check the store on your phone.
- Then start Meta Ads or TikTok traffic.
| Plan | Price | Limits |
|---|---|---|
| Starter | Rs 5,000 per month | 100 products, 1 staff |
| Pro | Rs 7,999 per month | Unlimited |
Pay yearly and get 2 months free. See the ecommerce store builder for more.
What Pakistani sellers ask about COD
What is a cash on delivery store?
A shop where buyers order online. The courier collects the cash.
Does WebRank support COD?
Yes. COD is built in. It has fees and confirmation.
Can I also take bank transfer?
Yes. Show your bank transfer details at checkout.
Which couriers can I use?
Any courier you trust. Examples: TCS, Leopards, Trax, PostEx, M&P, BlueEx.
Does WebRank book couriers automatically?
No. You book with the courier. Then add the tracking number.
Can I print packing slips?
Yes. Print packing slips and a dispatch sheet. Urdu slips are available.
What is RTO in COD selling?
RTO means return to origin. The courier brings the parcel back.
How do I lower RTO?
Confirm each order before dispatch. Check phone and address.
Can I set a COD fee?
Yes. The fee shows at checkout.
Do I need JazzCash or Easypaisa?
WebRank does not claim those gateways. COD and bank transfer work.
Can customers order through WhatsApp?
WhatsApp notifications send order updates and cart follow-ups.
Can I import products from Shopify?
Yes. Upload a CSV with products, variants and photos.
Can I use my own domain?
Yes. A custom domain works on every plan.
Is there a free trial?
Yes. It lasts 3 days. No card is needed.
Related pages
Last updated: 29 October 2026. Written by the WebRank team in Pakistan.